Privacy Policy of Double Atelier Inc.

Last Revised: August 26, 2026

Welcome to Double! PSC Double Acquisition, LLC (“Double”, “we”, “us”, and/or “our”) is a modern assistant service that matches busy executives (“Executives”) with experienced part-time assistants (“Assistants”) and provides a variety of tools and integrations to help Executives delegate tasks and meet their goals.

This Privacy Policy explains how Double collects, uses, discloses, and protects information about you.

This Privacy Policy applies to our website, www.withdouble.com (the “Site”); our web and mobile applications, browser extensions, and integrations (collectively, the “Platform”); and the human-provided and technology-enabled services we offer, as well as your other interactions with us (collectively with the Site and Platform, the “Service”).

We are headquartered at 206B West James Street, Lancaster, PA 17603. You can contact us about this Privacy Policy at [email protected].

By using the Service, you confirm that you have read and understood this Privacy Policy and, to the extent permitted by law, agree to it. If you do not agree with this Privacy Policy, please do not access or use the Service.

1. What Is the Scope of This Privacy Policy?

For purposes of this Privacy Policy, “Personal Information” means information that identifies, or can reasonably be linked to, an identified or identifiable individual, such as a name or email address, and includes “personal data” as defined by the European Union’s General Data Protection Regulation (“GDPR”) and “personal information” as defined under applicable U.S. state and Canadian privacy laws.

This Privacy Policy applies to information we collect and use for our own purposes, including information we collect from and about visitors to our Site, Executives who register for or use the Service (“Executives”), and individuals in connection with our marketing activities. In these situations, Double acts as a “data controller” under the GDPR and similar data protection laws.

This Privacy Policy does not apply to:

Information we process on behalf of our Executives in our capacity as a processor or service provider. We have no direct control or ownership of the Personal Information we process on behalf of our Executives, and we process that data solely in accordance with our Executives’ instructions and the data processing addendum available at https://withdouble.com/data-processing-addendum (the “DPA”);
Information collected from our employees, contractors, or vendors in their capacity as such; or
Third-party applications, software, or services that integrate with or are linked from the Service (“Third-Party Services”).

General Data Protection Regulation (GDPR) – European Representative

Pursuant to Article 27 of the GDPR, Double has appointed European Data Protection Office (EDPO) as its GDPR Representative in the EU. You can contact EDPO regarding matters pertaining to the GDPR:

by using EDPO's online request form: https://edpo.com/gdpr-data-request/
by writing to EDPO at Avenue Huart Hamoir 71, 1030 Brussels, Belgium

By using Double’s Service, you confirm you have agreed to the Double Services Agreement, to the extent permitted by law, and have read and understood this Privacy Policy.

2. What Information Do We Collect?

Information You Give Us Directly

Filling in forms on our Site: When you request information, request a consultation or demo, or contact our sales team, we may collect your name, contact information, company name, industry, job title, how you heard about us, and information you provide about your goals, challenges, working style, and the projects you need support with.
Purchasing a plan: When you purchase a plan, we require that you provide us, or our third-party payment processor, with your name, payment card information, and billing address. Payment card information is collected and stored by our secured, encrypted, third-party payment processor, not by us.
Creating an account: If you are an Executive, we may collect your name, contact information, company name, job title, industry, financial information necessary to process payments, taxpayer identification number where required by law, and information about your business needs. If you are an Assistant on our Platform, we may create and populate a profile for you using information you provided when you applied, including your name, contact information, work experience, education, photo, and social network information (such as a LinkedIn profile), as well as financial information necessary for you to receive payments and your birthdate or taxpayer identification number as required by law to complete tax filings.
Using our Platform: Because of the nature of our Service, we may collect a wide range of information in connection with the projects and tasks performed, which could include any type of Personal Information. Common examples include messages, attachments, files, tasks, project names, team names, calendar information, travel booking and loyalty program information, delivery addresses, tech stack information, and other content. We advise you not to share sensitive personal information that you do not need to disclose for the Service, such as information relating to medical conditions, racial or ethnic origin, political or religious beliefs, or sexuality.
Information about others: If you give us Personal Information about someone else (for example, a name and address to send a gift on your behalf), you must have their permission, and this Privacy Policy also applies to that information.
Registering for an event or webinar: We may collect your name, contact information, company name, job title, and any information relevant to the event.
Signing up for communications, subscribing to our blog, or completing a survey: We may collect your name, email address and other contact details, company name, job title, industry, areas of expertise, interests, and any additional information you provide.
Contacting us: When you contact us by email, phone, SMS, physical mail, chat, or through our social media accounts, we may collect your name, username, contact information, company name, job title, and the contents of your communication.
Referrals: If you invite others to join the Service through a referral program, we will collect and store the invitee’s email address to send an invitation. We will let invitees know who invited them and allow them to request deletion of their information.
Applying to become an Assistant: We may collect your name, contact information, work experience, education, photo, social network information, relevant skills, and government-issued identification. Where we undertake vetting or background checks, our background check provider may collect additional information, including information about criminal convictions or offenses, and your consent will be requested at that time in accordance with applicable law.
Applying to work with us: If you apply for employment, we will collect the information you choose to share in your application, such as your name, contact information, employment history, and education history, which may be collected on our behalf by a third-party hiring software provider.

Information We Collect Automatically

Log information: Browser type and language, access times, pages viewed, Internet Protocol (IP) address, approximate geographic location (such as city and state, but not precise geolocation), and the webpage or online service you visited before navigating to our Site.
Device information: Hardware model, operating system and version, unique device identifiers, and mobile network information.
Cookies and similar technologies: We use cookies, local browser storage, web beacons, pixels, tags, and similar technologies to manage and track your interaction with the Service, as described in Section 6 below.
Advertising and analytics: We may allow third parties to provide analytics services and serve advertisements on our behalf. These tools may capture your IP address, device ID, web browser, mobile network information, pages viewed, time spent on pages, links clicked, and conversion information. This information may be used to analyze and track data, determine the popularity of content, deliver advertising and content targeted to your interests, and better understand your online activity. We may also use third-party platforms to promote interest-based advertisements, including by converting contact information you have provided into a unique value that these platforms may compare against their own data to identify you as part of an intended audience for our advertisements.
AI features: Certain information is collected incidentally when you use AI-powered features on our Platform, including our AI assistant. We collect the contents of your communications, including any chat, audio, video, or attachments you exchange when using these features. With your explicit permission, we may train our AI technology on your profile information and past delegation tasks in order to provide you with more accurate services. We do not allow any third-party artificial intelligence provider to train their AI technologies on your profile information, past delegation tasks, chat transcripts, audio or video clips, or attachments you exchange when using our AI-powered features.

Information We Collect from Other Sources

Payment processors: We may use third parties, such as payment processors, to collect personal information from you on our behalf. We may receive limited information about your payment card from our payment processors, such as the last four digits, country of issuance, and expiration date.
Third-Party Services: If you connect Third-Party Services (such as Slack, 1Password, Google Calendar, or Gmail) to your account, the provider may share information with us, such as your username and email address on that service and other information made available to facilitate the integration. Please check the privacy settings and policies of those Third-Party Services.
Third-party authentication providers: If you sign up or log in using a provider such as Google, that provider will ask your permission to share certain information with us, such as your name and email address.
Others at your organization: We may receive your business contact information from other individuals at your organization in the course of their use of the Service.
Executives: If you are an Assistant, we may collect information about your performance from the Executives you work with in order to maintain our standards of quality.
Social media platforms: If you use social sharing features on our Site, the third-party platform may make certain information available to us, subject to your privacy settings on that platform.
Publicly available sources: We may supplement the information we collect with information about you and your company obtained from business partners, marketers, researchers, and publicly available databases (for example, LinkedIn).

We may combine information we collect about you from these various sources. If a combination of information identifies you as an individual, we will treat the combined information as Personal Information.

3. How Do We Use Your Information?

We use the information we collect to:

Provide, maintain, personalize, and protect the Service, including fulfilling your requests, registrations, and purchases, matching Executives with Assistants, and managing your access to and use of your account;
Set up, maintain, and protect accounts, and process transactions and payments;
Provide customer service and communicate with you, including responding to your requests, inquiries, comments, and suggestions, and sending technical notices, updates, security alerts, and support and administrative messages;
Communicate with you, where you have consented or as otherwise permitted by law, about products, services, offers, promotions, and events we believe will interest you;
Monitor and analyze usage, trends, and activities; perform research and statistical, demographic, and marketing analyses; and improve our Service and develop new products and services;
Train Assistants and support customer service and compliance purposes;
Verify identity, prevent fraud, and protect against, identify, investigate, and respond to misuse of the Service or other unlawful behavior;
Comply with legal and regulatory obligations, including tax filing obligations; and
Carry out any other purpose described to you at the time the information was collected.

4. Legal Bases for Processing (EEA/UK)

Where the GDPR or similar laws apply, we rely on the following legal bases to process your Personal Information:

Performance of a contract: To provide the Service, maintain your account, communicate with you about the Service, and process payments.
Legal obligation: To comply with laws and regulations that apply to us, such as tax reporting requirements.
Legitimate interests: To identify unique users, prevent fraud, secure the Service, conduct analytics, and improve our products and services, where those interests are not overridden by your data protection rights.
Consent: For certain uses, such as direct marketing communications and the AI training described above, we rely on your consent, which you may withdraw at any time.

We may share information about you in the following circumstances:

Companies under common control: We may share data between and among our current or future parents, subsidiaries, affiliates, and other companies under common control and ownership, including any entities or brands we may acquire in the future.
Vendors and service providers: We may share Personal Information with vendors, consultants, and other service providers who need access to the data to perform services on our behalf, such as payment processing, data storage and cloud hosting, background checks, analytics, marketing, and audits. When we use a service provider, we require that it use and disclose Personal Information received from us only to provide its services to us or as required by applicable law.
Between matched Executives and Assistants: In the course of providing the Service, we share your Personal Information with the Executive or Assistant with whom you are matched to enable you to communicate, work together, and understand each other’s needs and capabilities. For example, an Executive’s profile information will be visible to the Assistant working with that Executive.
Third-Party Services: When you connect Third-Party Services to the Service, you authorize us to share designated information and data created and/or uploaded by you with those Third-Party Services on your behalf.
Analytics and advertising providers: We may share Personal Information with analytics and advertising providers that provide marketing campaign measurement, online analytics, and related services, to help us reach individuals with relevant ads, measure our campaigns, and understand how individuals interact with our Service over time and across devices.
Advertisers and partners: If you redeem or respond to an offer from an advertiser or partner, or answer questions or complete surveys from an advertiser, we may provide that advertiser with relevant Personal Information. The advertiser’s privacy policy will govern its use of your information, and you should review it before providing information.
Business transfers: We may share Personal Information with another company in connection with, or during negotiations of, any merger, acquisition, financing, reorganization, bankruptcy, receivership, sale of all or a portion of our assets, or transition of services to another provider. In the event we acquire another company, brand, or business (whether through merger, asset purchase, or other transaction), unless we specifically tell you otherwise, Personal Information collected by that company, brand, or business following the closing of such transaction will be governed by this Privacy Policy. We will use commercially reasonable efforts to notify you of any such transfer or acquisition, for example via email or by posting notice on our Site.
Legal requirements: We may share Personal Information when we believe it is necessary to (a) comply with a legal obligation, regulatory requirement, or enforceable governmental request, including lawful requests from public authorities to meet national security or law enforcement requirements; (b) enforce or apply the terms and conditions of the Service, including investigating potential violations; (c) protect the rights, property, or safety of Double, our users, or others; (d) prevent a crime or protect national security; or (e) detect, prevent, or otherwise address fraud, security, or technical issues.
Consent: We may share Personal Information with third parties with your consent and at your direction.
Delegated email and calendar access: If you authorize us to access your email or calendar accounts, we will not share their contents with third parties without your consent, except as necessary to perform the Service you request, as required for compliance with legal or regulatory requirements, and as otherwise described in this Privacy Policy. We reserve the right to provide information related to potentially illegal activity contained in those accounts to law enforcement. It is solely your responsibility to notify senders of email or meeting invitations that you have delegated your email and calendar to us and that their communications may be observed by us on your behalf.

We may also share aggregated or de-identified information that cannot reasonably be used to identify you for various purposes, including compliance with reporting obligations, business or marketing purposes, or to assist third parties in understanding our users’ interests, habits, and usage patterns.

6. Cookies and Tracking Technologies

We and our online tool providers use cookies, local browser storage, web beacons, pixels, tags, software development kits (SDKs), and application programming interfaces (APIs) (collectively, “Tracking Technologies”) to keep you logged in, save your preferences, and collect information about how you use the Service. A “cookie” is a small data file stored in your browser; a web beacon, pixel, or tag is a small, usually transparent image on a web page that allows its operator to read or write a cookie.

You can configure most browsers to erase, refuse, or notify you about cookies and local storage. If you do so, you may be logged out, lose preferences, or find that some features of the Service do not function properly. More information about managing cookies is available at https://allaboutcookies.org/.

Third-party Tracking Technologies may collect information automatically, in which case that information is subject to the third party’s privacy policy, and some allow you to opt out of certain collection or uses. Providers we currently use (or reserve the right to use) include: Google Analytics, HubSpot, Maxio, LinkedIn, Microsoft, Meta Platforms, and Adobe. Please see their respective privacy policies for more information.

To learn more about interest-based advertising and the choices offered by participating companies, please visit the Network Advertising Initiative’s opt-out page (https://optout.networkadvertising.org) or the Digital Advertising Alliance’s opt-out page (https://optout.aboutads.info). On a mobile device, you can learn about the DAA’s mobile choices program at https://youradchoices.com/appchoices.

Do Not Track. We do not currently change our behavior in response to web browser “do not track” signals. In the event that a universally accepted standard emerges on how organizations should respond to such signals, we will assess and provide an appropriate response.

7. Direct Marketing

Where you have consented, or as otherwise permitted by law, we may contact you from time to time with information about our Service. You can opt out of receiving promotional emails and texts at any time by contacting us at [email protected], adjusting notification preferences in your device settings, or following the opt-out or unsubscribe instructions in the messages we send you. It may take up to ten (10) business days to process your request. Even if you opt out of promotional communications, we may continue to send you non-promotional communications, such as those about your account, transactions you have requested, or changes to our legal terms.

8. How Long Do We Retain Your Information?

We retain your Personal Information for as long as is required to fulfill the activities set out in this Privacy Policy, for as long as otherwise communicated to you, or for as long as is permitted by applicable law. For example, we may retain your Personal Information where reasonably necessary to comply with legal obligations, meet regulatory requirements (including tax, payment, and invoicing records retained for legally mandated periods), resolve disputes or litigation, or as otherwise needed to enforce this Privacy Policy and prevent fraud and abuse.

To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the Personal Information, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process it, whether we can achieve those purposes through other means, and applicable legal requirements. To dispose of Personal Information, we may anonymize it, delete it, or take other appropriate steps. Information may persist in copies made for backup and business continuity purposes for additional time.

9. International Data Transfers

Personal Information we collect may be transferred to, stored, and processed in the United States, where we are based, or in any country where we have operations or engage vendors or service providers, including Canada. These countries may not have the same data protection laws as the country in which you originally provided the information. By using the Service or submitting your Personal Information to us, you agree to such transfers to the extent permitted by law. You agree that all transactions relating to the Service are deemed to occur in the United States, where our servers are located.

If you reside or are located in the European Economic Area (“EEA”) or the United Kingdom, you may contact us at [email protected] to obtain a copy of the relevant safeguards we use to transfer Personal Information outside the EEA or UK.

10. What Are Your Rights and Choices?

Access, update, or delete your Personal Information: If you have an account, you may access, update, or delete Personal Information you have provided by logging into your account and editing your account information, or by emailing us at [email protected]. We will try to locate and provide you with your Personal Information and give you the opportunity to correct it, if inaccurate, or delete it, at your request. We may need to retain certain information for legal reasons or legitimate business purposes, such as to resolve disputes or enforce our agreements, and cached or archived copies may be retained for a period of time. We may require you to verify your identity before providing access. Please be aware that if you request deletion of your Personal Information, you may not be able to continue to use the Service.
Limiting your profile and connected services: You can control the information we collect by limiting what you provide in your profile, adjusting your privacy settings on Third-Party Services and third-party authentication providers connected to your account, or choosing not to use those integrations.
Promotional communications and cookies: See Sections 6 and 7 above.

Additional Rights for EEA/UK Residents

If you reside or are located in the EEA or UK, you may exercise the following rights free of charge, subject to statutory exceptions:

Right to withdraw consent: Where processing is based on your consent, you may withdraw it at any time by emailing [email protected]. Withdrawal does not affect the lawfulness of processing before withdrawal.
Right of access and rectification: You may access, review, and rectify your Personal Information and request a copy of the Personal Information we process.
Right to erasure: You may request erasure of Personal Information that is no longer needed for the purposes for which it was collected, in accordance with applicable law.
Right to object or restrict processing: Under certain circumstances, you may object to, or request restriction of, the processing of your Personal Information, including processing for direct marketing purposes.
Right to data portability: You may receive your Personal Information in a structured, commonly used, machine-readable format and transmit it to another service provider.

These rights may be limited, for example, if fulfilling your request would reveal Personal Information about another person, or if you ask us to delete information we are required by law to keep or have compelling legitimate interests in keeping. If you have unresolved concerns, you have the right to lodge a complaint with a data protection authority where you live, work, or where you believe a breach may have occurred; however, we invite you to contact us first, as we would be happy to try to resolve your concern directly.

11. United States State Privacy Rights

Certain U.S. state laws, including the California Consumer Privacy Act as amended by the California Privacy Rights Act (CCPA/CPRA), the Virginia Consumer Data Protection Act, the Colorado Privacy Act, the Utah Consumer Privacy Act, and the Connecticut Data Privacy Act, provide residents of those states with rights in connection with their Personal Information. Regardless of whether these laws currently apply to our Service, we provide notice and transparency about our collection and use of Personal Information as described in this Privacy Policy, and residents of any state may submit requests to access, correct, or delete their Personal Information as described in Section 10 above. We will not discriminate against you for exercising your privacy rights.

We do not sell Personal Information in exchange for money. Like many companies, we use advertising and analytics services that may constitute “sharing” of Personal Information for cross-context behavioral advertising under California law. You may opt out of such sharing by contacting us at [email protected] or by using the cookie and advertising controls described in Section 6.

Shine the Light. California Civil Code § 1798.83 permits California residents to request, once a year and free of charge, information about categories of Personal Information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of those third parties in the immediately preceding calendar year. California residents may submit such a request in writing using the contact information below.

Nevada. We do not sell Personal Information as defined under Nevada law. Nevada residents may contact us at [email protected] with questions.

12. Residents of Canada

We provide Service to individuals and businesses in Canada. We collect, use, and disclose Personal Information of Canadian residents in accordance with applicable Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and substantially similar provincial laws. Canadian residents may access, correct, or request deletion of their Personal Information, and may withdraw consent to its collection, use, or disclosure (subject to legal or contractual restrictions), as described in Section 10 above.

If you object to our use of your Personal Information as described in this Privacy Policy, you may file a complaint by emailing [email protected]. We will attempt to accommodate your objection or complaint, but to the extent you object to processing that is necessary for us to provide the Service, certain features and functionalities may no longer be available to you. Nothing in this Privacy Policy prejudices your right to file a complaint with the Office of the Privacy Commissioner of Canada or any other applicable data protection authority.

13. How Do We Protect Your Information?

We use generally accepted administrative, physical, and technical safeguards that we believe are appropriate to protect the confidentiality, integrity, and availability of your Personal Information. For example, we use Secure Socket Layer (SSL), Transport Layer Security (TLS), or similar encryption technology when sensitive data is transmitted over the Internet, and we use firewalls to help prevent unauthorized external access to our network. We restrict access to Personal Information in our possession to personnel and service providers who need to know that information in order to operate, develop, improve, or support the Service.

However, no data transmission over the Internet and no method of data storage can be guaranteed to be 100% secure, and any transmission of data is at your own risk. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security. In the event Personal Information is compromised as a result of a security breach, we will make the required notifications as required under applicable law.

14. Children

The Service is not intended for, and we do not authorize use by, anyone under 18 years of age, and we do not knowingly collect or solicit Personal Information from anyone under 18. If you are a parent or legal guardian and think your child under 18 has given us Personal Information, please contact us at [email protected].

15. Third-Party Websites

The Service may link to or integrate with third-party websites, services, or applications that are not operated or controlled by Double. This Privacy Policy does not apply to the privacy practices of those third parties, and a link is not an endorsement of, or representation of our affiliation with, any third party. We encourage you to review the privacy policies of any third-party service before providing Personal Information to or through them.

16. Changes to This Privacy Policy

We may modify or update this Privacy Policy from time to time to reflect changes in our practices or in the law. If we make changes, we will post the updated Privacy Policy on our Site and update the “Last Revised” date above. If we make material changes, we will notify you by reasonable means, such as posting a notice on our Site or sending an email to the address we have on file, prior to the changes becoming effective. Your continued use of the Service after the revised Privacy Policy has become effective indicates that you have read, understood, and agreed to the current version, to the extent permitted by law. If you do not agree to the changes, you must stop using the Service after the effective date of such changes.

17. How to Contact Us

Questions, comments, requests, or complaints regarding this Privacy Policy are welcome and should be addressed to:

PSC Double Acquisition, LLC — Attn: Legal Team

206B West James Street, Lancaster, PA 17603

Email: [email protected]

Phone: (888) 522-0656